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Access Policy Our policy is to do whatever we can to assist our guests to enjoy their stay. We appreciate that some guests may have different requirements and have tried to provide additional help where we can. However we appreciate that everyone is different and with different needs - therefore we ask that if there is anything else we can do for you that you tell us. We hope the following information will help:
The entrance to the property is gained via a flight of steps. There are also several steps inside the property. Therefore we regret that the property is not accessible to wheelchair users.
Please note also that fire regulations mean that all front doors, bedroom doors and doors leading to a kitchen area must be fire doors. This means that they are heavy, with self-closers. You can park outside of the property on Arcade Road to load & unload, and there is some restricted parking on Arcade Road itself. The nearest car park is Jubilee Gardens which is approximately 75 metres away (just off the Promenade). Arcade Road is a fairly steep hill leading from The Promenade to the top end of Fore Street and then the High Street. The Promenade and seafront areas are level. The High Street is mainly level with a slope at the far end. Distance from the property down to the Promenade (seafront, pubs, restaurants, takeaway, theatre etc) is approximately 30 metres. Distance from the property up to the High Street (shops, cinema, banks etc) is approximately 100 metres. 
Fitted in the lounge/bar area (by the TV). Please let us know in advance if you require the amplifier as it is not normally kept on site.
Our brochure and other information are also available in large print and as a talking CD upon request. Doors and doorframes have been painted in contrasting shades to aid vision.
Welcome, but please let us know in advance.Is there anything else you would like to know? Is there anything else we can do to make your stay more comfortable & enjoyable? Please contact us. |